Privacy Policy

This Privacy Policy explains how Mystic East collects, uses, and protects information when you use our website and purchase a digital report.

Information We Collect

We may collect your name, email address, birth date, birth time, birth location, timezone, gender if provided, payment status, and generated report data.

How We Use Information

We use this information to generate and deliver your personalized report, provide customer support, process refunds, prevent fraud, and improve the product.

Payments

Payments are processed by our payment provider. Mystic East does not store full credit card numbers or full payment card details.

AI Processing

Your birth information and chart data may be processed by AI systems to generate your report. We use this information only to provide the purchased digital report and related support.

Data Storage

We store report-related data in our database so you can access your purchased report and so we can provide support if needed.

Data Deletion

You may request deletion of your personal information by contacting fireway365@gmail.com. We may retain limited records where required for legal, tax, fraud prevention, dispute, or compliance purposes.

Contact

For privacy questions or deletion requests, contact fireway365@gmail.com.

Last updated: May 2026